ImageMan ActiveX
Obtaining Technical Support

Technical Support

ImageMan includes 60 days of free phone, Email, fax and web support. The sixty day support period starts with your first support call, after that several plans are available to provide various levels of support. Visit our website at www.data-tech.com for complete plan details and to order.

 

Email Support - support@data-tech.com

Email is our preferred method of delivering support, and it's conveniently available 24 - hours a day. When sending your support questions, please include a detailed description of the problem, the version of ImageMan that you're using, the operating system version you're using, and attach all files, which might be relevant. For your convenience and ours, you can fill out the Online Support Form on our website, which is automatically sent directly to our support staff.

 

World Wide Web- www.data-tech.com

On our web site you can register your products, download updates, check out our Knowledgebase, join our online forums and download additional sample code. You can also learn about our other products and buy them online.

 

Phone Support - (828) 682-0161

9 am. - 5 P.M. EST. We try to answer all calls immediately, but occasionally, we must take your number and call you back.

 

FAX Support - (828) 707-9608 Please describe your problem in detail; the more detail you provide the faster we can provide a solution.

 

Updates

Major upgrades, which include significant new functionality, are available for a nominal charge. Please register via our website so we may notify you of these updates and new products. Once you are registered with us, you can use our Online Update Center from our website to get the latest versions of our products that you have. If you bought your product directly from us, you are already registered.

 

How to contact Data Techniques, Inc.

Data Techniques, Inc.

5 CC Allen Road

Burnsville, NC 28714

 

General: 828-682-4111 (9-5 EST)

Support: 828-682-0161 (9-5 EST)

Fax: 828-707-9608

Customer Service: custsvc@data-tech.com


 

 


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